Before contacting support
Please keep the right details ready. It helps us identify your issue faster and avoids confusion between Shop/Games and Media enquiries.
OrdersOrder number, mobile number, item name, delivery status.
RewardsBiyala Coins balance, redemption item, statement detail.
GamesGame name, points issue, leaderboard month, screenshot if available.
Corporate SupplyProduct, quantity, company name, delivery city and deadline.
For privacy and safety, never share OTP, UPI PIN, card CVV, netbanking password, or any sensitive payment password with anyone.
Support Message
This form opens your email app with a prepared message. You can also contact us directly by WhatsApp.